Typical job
A property owner finds a bald-faced hornet
The crew notes the nest location and its position in the tree, then assesses the reported situation to determine the appropriate treatment scope before work begins. The owner learns what the service is intended to address. Avoid disturbing the nest or approaching it; give the technician its location and any access concerns.
Typical job
A resident reports mouse activity and wants
A technician asks where mouse activity has been seen, inspects relevant areas, and explains a pest-specific plan before treatment so the resident understands the proposed scope. The resident gets a clearer understanding of the next steps for the reported activity. Pointing out where signs appear helps the technician assess the areas that need attention.