Typical job
Property owners report bed bugs and ask
A technician discusses the reported bed bug activity, inspects the property, and explains what the requested heat treatment would involve before work begins. The customer can ask about the findings and the proposed scope. The property owner gets a clearer understanding of the inspection and treatment scope. Ask what areas need to be accessible and whether any preparation is needed before treatment.
Typical job
Residents notice a bald-faced hornet nest in
The crew reviews where the nest is located and how it relates to nearby activity, then explains the available treatment approach before proceeding. Keep people and pets away from the area while service is being arranged. The customer understands the planned response and can avoid disturbing the nest. Share its location and any access concerns when discussing the service, especially if it is near a walkway or regularly used space.