Typical job
Property owners report bed bugs in an
A technician discusses the reported activity and arranges an inspection to understand the property and treatment scope. The customer can ask about heat treatment, which is the type of service requested, before deciding on the work. An inspection helps clarify what the job involves and what treatment is being considered. For multi-unit properties, share which areas have reported activity so the crew can discuss the scope clearly.
Typical job
Residents notice a bald-faced hornet nest in
The crew discusses where the nest is located and the reported height, then determines what the property visit needs to address. The technician explains the findings and proposed treatment before work begins. A clear assessment helps the property owner understand the nest location and planned response. Keep people away from the immediate area and avoid disturbing the nest while arranging professional help.
Typical job
Homeowners report mouse activity and want help
A technician asks where activity has been noticed and checks relevant parts of the property. After explaining the findings, the crew discusses treatment tailored to the home and the reported mouse problem. The visit gives the homeowner a clearer picture of the activity and proposed work. Mention any places where mice have been seen or heard so those details can inform the discussion.