Typical job
Rental owners report bed bugs and ask
A technician discusses the reported activity, inspects the apartment, and explains whether heat treatment fits the property and the requested scope. Findings are reviewed before work is agreed. The owner gets a clearer picture of the proposed service and can prepare the affected apartment for the agreed work. Share which rooms show activity when discussing the inspection.
Typical job
Property owners spot a bald-faced hornet nest
The crew considers the nest location and access, then explains a treatment approach suited to the pest and property. The technician reviews the findings and proposed work before treatment. The owner understands the planned response and can keep people away from the nest area while arranging service. Avoid disturbing the nest, since that can increase the chance of stings.
Typical job
Residents notice mouse activity and want help
A technician discusses where activity has been noticed and inspects relevant areas. The crew explains a treatment plan tailored to the pest and property before work begins. The resident gets a defined service plan and can share new activity details with the technician. Mention likely entry areas or changes in activity so those observations can inform the inspection.