Typical job
An apartment owner reports bed bugs and
A technician arranges an inspection to assess the apartment and explain what the requested heat treatment involves. The crew reviews findings before discussing work, so the owner can understand the scope for the property. The owner gets a clearer picture of the treatment needed and what the property requires before deciding on the work. Sharing where activity has been noticed can help the inspection focus on relevant areas.
Typical job
A property owner spots a bald-faced hornet
The crew discusses the reported nest and assesses the situation before explaining an appropriate treatment plan. The work is tailored to the pest and property, with findings and proposed scope shared before treatment begins. The owner receives a clear explanation of the proposed response and what the work covers. Avoid disturbing the nest while arranging professional help, and mention its location when describing the concern.